Shipping

Intimity Fashion Shipping Policy

Last Updated: 01/25/2020

At Intimity Fashion, we strive to provide fast and reliable shipping for all of our customers in the United States. Please review our shipping options and policies below:

1. Shipping Rates and Delivery Times

  • Standard Shipping (7-15 Business Days):
    • Cost: $4.99 (Free on orders over $50)
    • Delivery Time: 7-15 business days
    • Tracking: A tracking number will be provided once your order is shipped, allowing you to monitor its status.

2. Order Processing Time

  • Processing Time:
    • Orders are typically processed within 1-3 business days after the order is placed. During peak seasons or promotions, processing times may be extended.
  • Once processed, you will receive an email confirmation with your tracking information.

3. Shipping Coverage

  • We currently offer shipping across all 50 states in the United States, including Alaska and Hawaii.
  • P.O. Boxes and APO/FPO Addresses:
    • We ship to P.O. Boxes and APO/FPO addresses; however, delivery times may be longer.

4. Delays and Issues

  • Possible Delays:
    • While we aim to meet the estimated delivery time, there may be delays due to factors beyond our control (e.g., weather, carrier issues, or holidays).
  • Lost or Damaged Packages:
    • If your package is lost or arrives damaged, please contact our customer service team at support@intimityfashion.com within 7 days of the expected delivery date for assistance.

5. Order Tracking

  • Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your package on the carrier’s website.

6. Contact Us

If you have any questions or concerns about your order or shipping options, please reach out to us:

Thank you for shopping with Intimity Fashion. We appreciate your business and aim to provide a smooth and satisfactory shipping experience!